Cookie Policy

Learn about how we use cookies and similar technologies to enhance your experience.

Last updated: January 15, 2025

1. What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit our website. They are widely used to make websites work more efficiently and to provide information to website owners.

2. How We Use Cookies

We use cookies and similar technologies to:

Remember Preferences

Store your settings and preferences for a better experience

Analyze Usage

Understand how you interact with our website

Improve Services

Enhance our website and platform functionality

Personalize Content

Provide tailored content and features for you

Ensure Security

Protect against fraud and security threats

Prevent Fraud

Keep your account and data secure

3. Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly. They enable basic functions like page navigation, access to secure areas, and remembering your login status.

Session Cookies: Temporary cookies that expire when you close your browser
Authentication Cookies: Remember your login status
Security Cookies: Help protect against fraud and security threats

Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.

  • Google Analytics: Tracks website usage and performance
  • Heatmap Tools: Shows where users click and scroll
  • Performance Monitoring: Tracks page load times and errors

Functional Cookies

These cookies enable enhanced functionality and personalization, such as remembering your preferences and settings.

  • Preference Cookies: Remember your language and region settings
  • Feature Cookies: Remember your dashboard preferences
  • Customization Cookies: Remember your UI preferences

Marketing Cookies

These cookies are used to track visitors across websites to display relevant and engaging advertisements.

  • Advertising Cookies: Show relevant ads based on your interests
  • Social Media Cookies: Enable social media sharing and integration
  • Retargeting Cookies: Show ads to previous website visitors

4. Third-Party Cookies

We may use third-party services that set their own cookies:

  • Google Analytics: Website analytics and performance monitoring
  • Stripe: Payment processing and fraud prevention
  • Intercom: Customer support and chat functionality
  • Hotjar: User experience and behavior analysis

5. Managing Cookies

You can control and manage cookies in several ways:

Browser Settings

Most web browsers allow you to control cookies through their settings. You can:

  • Block all cookies
  • Block third-party cookies only
  • Delete existing cookies
  • Set up notifications when cookies are set

Cookie Consent

When you first visit our website, you'll see a cookie consent banner. You can:

  • Accept all cookies
  • Reject non-essential cookies
  • Customize your cookie preferences
  • Change your preferences at any time

6. Impact of Disabling Cookies

If you disable cookies, some features of our website may not work properly:

  • You may need to log in repeatedly
  • Your preferences may not be saved
  • Some features may not function correctly
  • We may not be able to provide personalized content

7. Cookie Retention

Different cookies have different retention periods:

  • Session Cookies: Deleted when you close your browser
  • Persistent Cookies: Remain until they expire or you delete them
  • Analytics Cookies: Typically retained for 2 years
  • Marketing Cookies: Typically retained for 1 year

8. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Cookie Policy on this page.

9. Contact Us

If you have any questions about our use of cookies, please contact us at:

  • Email: [email protected]
  • Address: 123 Business Street, San Francisco, CA 94105
  • Phone: +1-555-0123

10. Legal Basis for Processing

We process cookies based on:

  • Consent: For non-essential cookies, we rely on your consent
  • Legitimate Interest: For essential cookies necessary for website functionality
  • Contract: For cookies necessary to provide our services

Manage Your Cookie Preferences

You can customize your cookie preferences at any time. Changes will take effect immediately.

Essential Cookies

Required for the website to function properly

Always Active

Analytics Cookies

Help us understand how you use our website

Functional Cookies

Remember your preferences and settings

Marketing Cookies

Show relevant ads and track marketing performance

Questions About Cookies?

We're here to help. Contact us if you have any questions about our cookie practices.