Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your information.

Last updated: January 15, 2025

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support.

Personal Information

Name and email address
Company information (optional)
Payment information (processed securely by third-party providers)
Account credentials for email services (encrypted)

Usage Information

Service usage patterns and preferences
Email deliverability metrics and analytics
Device and browser information
IP address and location data

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send technical notices, updates, and support messages
  • Respond to your comments and questions
  • Monitor and analyze trends and usage
  • Detect, prevent, and address technical issues

3. Email Data Protection

We take special care to protect your email data:

Encryption

All email credentials are encrypted using AES-256 encryption

No Content Storage

We never store the actual content of your emails

Secure Transmission

All data is transmitted using TLS 1.2+ protocols

Access Control

Only authorized personnel can access encrypted data

Regular Audits

We conduct regular security audits and monitoring

4. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

Service Providers

We may share information with trusted third parties who assist us in operating our service

Legal Requirements

We may disclose information if required by law or to protect our rights

Business Transfers

In the event of a merger or acquisition, information may be transferred

Consent

We may share information with your explicit consent

5. Data Security

We implement appropriate security measures to protect your information:

  • Encryption of data at rest and in transit
  • Regular security assessments and updates
  • Access controls and authentication
  • Secure data centers with physical security
  • Employee training on data protection

6. Data Retention

We retain your information for as long as necessary to:

  • Provide our services to you
  • Comply with legal obligations
  • Resolve disputes and enforce agreements

When you delete your account, we will delete your personal information within 30 days, except where we are required to retain it for legal or regulatory purposes.

7. Your Rights

You have the right to:

Access

Request a copy of your personal information

Rectification

Correct inaccurate or incomplete information

Erasure

Request deletion of your personal information

Portability

Receive your data in a structured format

Objection

Object to processing of your personal information

Withdrawal

Withdraw consent at any time

8. Cookies and Tracking

We use cookies and similar technologies to:

  • Remember your preferences and settings
  • Analyze how you use our service
  • Improve our service and user experience
  • Provide personalized content

You can control cookies through your browser settings, but disabling cookies may affect the functionality of our service.

9. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and that appropriate safeguards are in place.

10. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Address

123 Business Street
San Francisco, CA 94105

Phone

+1-555-0123

13. GDPR Compliance

If you are located in the European Union, you have additional rights under the General Data Protection Regulation (GDPR). We are committed to complying with GDPR requirements and protecting your privacy rights.

14. CCPA Compliance

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA). We are committed to complying with CCPA requirements and protecting your privacy rights.

Questions About Privacy?

We're here to help. Contact us if you have any questions about our privacy practices.