Terms of Service

Please read these terms carefully before using our email deliverability platform.

Last updated: January 15, 2025

1. Acceptance of Terms

By accessing and using Email Warmer ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

Email Warmer is an enterprise-grade email deliverability platform that provides:

AI-Powered Email Warmup

Intelligent algorithms for optimal email reputation building

Multi-Factor Spam Testing

Comprehensive testing to ensure inbox delivery

Real-Time Analytics

Detailed reporting and performance insights

Reputation Management

Monitor and improve your email reputation scores

Team Collaboration

Work together with your team on email campaigns

Enterprise Security

Bank-level security for your email data

3. User Accounts

To access certain features of the Service, you must register for an account. You agree to:

Provide accurate, current, and complete information
Maintain and update your account information
Keep your password secure and confidential
Accept responsibility for all activities under your account

4. Acceptable Use

You agree not to use the Service to:

  • Send spam, unsolicited commercial email, or any form of bulk email
  • Violate any applicable laws or regulations
  • Infringe on the rights of others
  • Transmit malicious code or harmful content
  • Attempt to gain unauthorized access to our systems
  • Use the Service for any illegal or unauthorized purpose

5. Email Warmup Service

Our email warmup service is designed to improve your email deliverability by:

  • Gradually increasing your sending volume
  • Generating positive engagement signals
  • Building your sender reputation
  • Providing real-time feedback and optimization

You understand that results may vary and we do not guarantee specific deliverability improvements.

6. Payment Terms

Payment terms are as follows:

  • Starter Plan: $9 per mailbox per month (1-3 mailboxes)
  • Scale Plan: $19 per mailbox per month (3+ mailboxes)
  • Enterprise Plan: Custom pricing
  • All prices are in USD and exclude applicable taxes
  • Billing occurs monthly in advance
  • No refunds for partial months of service

7. Free Trial

We offer a 14-day free trial for new users. The trial includes:

  • Full access to all features
  • Up to 5 mailboxes
  • No credit card required to start
  • Automatic conversion to paid plan after trial period

8. Data Security and Privacy

We take data security seriously and implement:

  • AES-256 encryption for all stored data
  • Secure transmission protocols (TLS 1.2+)
  • Regular security audits and monitoring
  • Compliance with industry standards

Your email credentials are encrypted and we never store your actual email content.

9. Intellectual Property

The Service and its original content, features, and functionality are owned by Email Warmer and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

10. Limitation of Liability

In no event shall Email Warmer, its officers, directors, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the Service.

11. Termination

We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

12. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days notice prior to any new terms taking effect.

13. Contact Information

If you have any questions about these Terms of Service, please contact us at:

  • Email: [email protected]
  • Address: 123 Business Street, San Francisco, CA 94105
  • Phone: +1-555-0123

14. Governing Law

These Terms shall be interpreted and governed by the laws of the State of California, without regard to its conflict of law provisions.

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